Ron Sterling is available for Webinars, Pocasts. and/or onsite seminars on a variety of EHR topics for your practice, healthcare organization or association. Ron has presented sessions focused on specific HCOs as well as workshops targeted to a specific area of medicine.
Ron has presented webinars and seminars to a variety of organizations including American Association of Orthopedic Executives, MGMA State Chapters, and State Medical Societies. Ron has also presented programs for over 100 healthcare organizations and physician practices.
The following high impact programs are available in Webinar, Seminar, and Workshop formats:
The following high impact programs are available in Webinar, Seminar, and Workshop formats:
Quality
Driven Healthcare and EHRs
EHR problems can undermine quality and stymie
efforts to support Patient Centered Medical Home and Accountable Care
Organizations. Indeed, many EHR
strategies overly focus on technical challenges to the detriment of maintaining
continuity of patient care, quality of patient service and complete medical
records.
EHR effectiveness and efficacy depend on a
holistic consideration of service and usage issues. Providers must be use results oriented EHR strategies
and tactics to mitigate quality lapses and support patient care. This program
will
- Discuss the Role of EHR Implementation, and Use on Efficacy and Integrity of EHR Based Patient Records
- Examine EHR Design Issues that Support or Undermine Patient Care and Service Quality
- Present EHR
Strategies to Support Quality and Patient Service
What program participants will learn:
EHR Product Effects on
Patient Care and Service Quality.
Key EHR Implementation and
Use Issues.
Risk Assessment Strategies
and Mitigation Actions to Maintain Integrity and Reliability of Patient
Records.
Revenue Cycle Management and EHRs
·
Ensuring
integrity of EHR to maximize reimbursement,
·
EHR
issues in support of the revenue cycle, and
·
EHR
driven changes to tracking performance in support of claims and collections.
Revenue Cycle Management and EHRs
Evolving
payment mechanisms such as Accountable Care Organizations and Shared Savings
Models are changing the Revenue Cycle Management focus from encounter notes to
a variety of other measures to justify billing and prove quality. Electronic Health Records (EHHR) dramatically
change the nature of patient documentation that is the basis for determining
service billing as well as proving support for other payer arrangements.
From the
timing of daily clinical activities to processing payments, EHRs can be a
powerful tool to facilitate billing and collections under the fee for service
model as well as newer payment arrangements.
On the other hand, ineffective use of EHRs can distort services and
complicate your payer relations (and collections) for services that your
provide.
This presentation
will present strategies to capitalize on EHRs to improve your revenue cycle,
and operations under the various service and compensation relationships you may
have:
·
Ensuring
integrity of EHR to maximize reimbursement,
·
EHR
issues in support of the revenue cycle, and
·
EHR
driven changes to tracking performance in support of claims and collections.
What you will
learn in this course:
Effects of evolving Revenue Cycle
Management issues on EHHR use and management.
Techniques to maintain appropriate EHHR records
for the quality and patient service requirements under evolving payer
relationships.
HIPAA Security and Privacy Challenges
The HIPAA
Omnibus Rules include new privacy and security issues that medical practices
and healthcare organizations need to support by September 2013. This presentation will analyze the key
changes and explain how to adjust to the new requirements. The presentation will:
·
Examine
important changes to Business Associates, Breach, and Disclosure of Protected
Health Information.
·
Present
strategies to meet the updated standards and avoid HIPAA problems and penalties.
·
Design
the plan of action to meet the deadlines and protect your practice/HCO.
What you will
learn in this course:
How to implement changes to meet the new
HIPAA Security and Privacy Requirements.
How to determine if you have an
impermissible disclosure or use of Protected Health Information.
BUEHR and Medical Professional Liability Risk
The transition to Electronic Healthcare Records (EHR) may expose healthcare organizations and physician practices to more medical professional liability (MPL) risks due to a number of product, implementation, and usage issues. Providers must be aware of the MPL risk issues associated with the use of EHRs, as well as be prepared to develop and use risk mitigation strategies. This presentation will
· Discuss the Role of Selection, Implementation, and Use on MPL Risk
· Examine EHR Design Issues that Create or Control Risk
· Review Controllable Risk Issues and Mitigation Strategies
· Present Strategies to Influence EHR Use and Mitigate MPL Risk
EHR Product Factors and MPL Risk.
Key MPL Risk Issues Associated with EHRs.
MPL Risk Assessment Strategies Related to EHR Use.
Patient Portals and the Patient Service Strategy
According to numerous surveys, patients are eager to communicate with their physicians through a patient portal. For many practices, patient portals can maintain patient contact while supporting treatment recommendations. As with most new technologies, the implementation of patient portals can be a daunting task as you try to maintain cost efficiencies and avoid disruptions to the practice and its patients. This session presents a roadmap to the successful implementation of a patient portal in your practice as part of your EHR strategy and Meaningful Use efforts. Upon completion of this session, you will be able to:
· Identify Reasonable Expectations for Patient Portal Benefits
· Plan the Implementation and Roll Out of Patient Portal Based Services
· Formulate the Tools and Processes to Harvest Benefits and Support eVisits
· Pilot the Transition of Your Practice and Patients
What you will learn in this course:
Patient Portal Components and Features.
Patient Portals Implementation Issues and EHR.
Practice Infrastructure for Patient Portals.
Roadmap to
Meaningful Use
The Meaningful Use Criteria have a number of interdependencies
and relationships that need to be considered as your work towards Stage 1, 2 or even 3 of Meaningful
Use. The key challenge facing
eligible providers is to make sure that the attainment of Meaningful Use poses
the least inconvenience and confusion for patients, doctors and staff while
achieving an adequate level of Certified EHR use.
Roadmap
to Meaningful Use focuses on the critical path for the
Meaningful Use criteria. This
presentation will
·
Present
the Critical Path of MU criteria
·
Review
the Relationships Between Stage 1, Stage 2 and Stage 3 Criteria
·
Analyze
EHR Implementation in Light of Stage 1 and Stage 2 Meaningful Use
What you will learn
in this course:
Relationships Between Stage 1 and Stage 2 MU
Criteria as well as the recommendations for Stage 3 Measures.
Sensible strategies to achieve and maintain Meaningful
Use.
Results Driven
EHR Implementation
The EHR experience of many practices and healthcare
organizations (HCO) is not inspiring or encouraging. Permanent drops in productivity, disruptions
to patient service and failed EHR projects are common.
EHR failures can commonly be traced to a focus on the shortest
time to starting EHR installation and not on the time to complete
deployment. The difference can be
dramatic. In many cases, key decisions
were not based on appropriate planning, analysis and design. Many organizations rush to complete a
dysfunctional process that didn’t work with the first doctor and got worse.
Results
Driven EHR Implementation focuses on a staged implementation process
with continual performance measurement. This seminar will present an
implementation process that focuses on the design issues needed to frame the
EHR effort with as well as the performance monitoring techniques needed to
measure progress and status. Thereby,
healthcare organizations will avoid moving on with a flawed strategy that will
not work no matter how quickly you implement.
This presentation will cover:
·
Planning,
Analysis and Design Activities Needed to Guide the EHR Effort
·
Establishing
Metrics to Monitor Your Current Situation and EHR Deployment
·
Problem
Identification and Resolution
·
Phasing
Implementation to Maintain Performance and Access
·
Setting
and Meeting Goals and Standards
