Data conversion from an old EHR to a new EHR is challenging and problematic. In most cases, old contracts (and unfortunately many new contracts) do not obligate the current EHR vendor to provide the patient’s data or support the conversion. Indeed, many practices are left to deal with the data that the current vendor “can” provide and the loading of data that the new vendor is ”willing” to support.
The gap between the old EHR information and the new system could pose a variety of operational issues and call into question continuity of patient care and even your stewardship of the patient medical record. Indeed, contextual issues due to missing information and placement in the new EHR may complicate clinical decision making.